Best for non-urgent questions and account issues.
support@selos.comCustomer Support
We are here to help you rent with confidence, list equipment safely, and get technician jobs done. Start with the topics below or reach the team directly.
Phone
Call during business hours for urgent rental help.
+233 24 123 4567Business hours
- Monday – Friday: 8:00 AM – 6:00 PM (GMT)
- Saturday: 9:00 AM – 4:00 PM
- Sunday: Closed
Help topics
Find answers fast
These official policies and guides cover most questions about using Selos as a renter, owner, or service provider.
Bookings & payments
How payments work, booking status, and what to do if something does not look right.
How it worksCancellations & refunds
Read our policy for canceling a booking and when refunds may apply.
Cancellation & refund policyClient rental agreement
Client responsibilities, prohibited uses, and liability when renting machinery through Selos.
Rental agreementRead how the platform works
Step-by-step guides for renting equipment, booking technicians, listing gear, and getting paid.
How it worksSend us a message
For tailored help, billing questions, or feedback—our team usually replies within one business day.
Go to contactSafety first. If a booking or user seems fraudulent or unsafe, contact support immediately and report the issue from your booking details when available. See also our terms and privacy policy.