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Customer Support
We are here to help you rent with confidence, list equipment safely, and get technician jobs done. Start with the topics below or reach the team directly.
Business hours
- Monday – Friday: 8:00 AM – 6:00 PM (GMT)
- Saturday: 9:00 AM – 4:00 PM
- Sunday: Closed
Help topics
Find answers fast
These official policies and guides cover most questions about using Selos as a renter, owner, or service provider.
Bookings & payments
How payments work, booking status, and what to do if something does not look right.
Cancellations & refunds
Read our policy for canceling a booking and when refunds may apply.
Client rental agreement
Client responsibilities, prohibited uses, and liability when renting machinery through Selos.
Machinery owners
Terms that apply when you list machinery on Selos Rentals.
New to Selos?
Read how the platform works
Step-by-step guides for renting equipment, booking technicians, listing gear, and getting paid.
Contact the team
Send us a message
For tailored help, billing questions, or feedback—our team usually replies within one business day.
Safety first. If a booking or user seems fraudulent or unsafe, contact support immediately and report the issue from your booking details when available. See also our terms and privacy policy.