1. Information We Collect
SELOS Rentals may collect and process the following personal and business information:
- Full name
- Company or business name
- Phone number
- Email address
- Physical location or address
- Payment and billing information
- Equipment and rental-related information
- Booking and transaction records
2. Purpose of Data Collection
We collect and use personal information for the following purposes:
- Creating and managing user accounts
- Processing and managing equipment bookings and rentals
- Providing customer support and resolving disputes
- Preventing fraud, unauthorized transactions, and misuse of the platform
- Meeting legal, regulatory, and compliance obligations
- Sending service-related notifications and marketing communications, where permitted by law
3. Data Protection and Security
SELOS Rentals is committed to safeguarding the privacy and security of user information. We implement reasonable administrative, technical, and organizational measures designed to protect personal data from unauthorized access, disclosure, alteration, loss, or misuse.
4. Data Breach Response
SELOS Rentals takes data security incidents seriously and maintains procedures for identifying, investigating, and responding to actual or suspected data breaches.
In the event of a data breach that may compromise personal information, SELOS Rentals will:
- Promptly investigate and assess the nature and scope of the incident.
- Take reasonable steps to contain, mitigate, and remediate the breach.
- Notify affected users where there is a risk of harm resulting from the breach.
- Notify relevant regulatory authorities where required by applicable law.
- Cooperate with law enforcement and regulatory agencies when necessary.
- Review and strengthen security measures to help prevent similar incidents in the future.
Users who become aware of any suspected unauthorized access to their accounts or personal information should promptly notify SELOS Rentals through the support or contact channels on the platform.
5. Sharing of Information
SELOS Rentals will not sell or rent personal information to third parties. User information may be shared only with:
- Equipment and machinery owners involved in a rental transaction
- Clients and users directly involved in a booking
- Authorized payment processors and financial service providers
- Government authorities, regulators, law enforcement agencies, or courts when required by applicable law or legal process
All third-party recipients are expected to handle personal information in a secure and lawful manner.
6. User Rights
Users have the right to:
- Request access to the personal data held about them
- Request correction or updating of inaccurate or incomplete information
- Request deletion of their account and personal data, subject to legal and contractual retention requirements
- Withdraw consent to marketing communications at any time
7. Retention of Information
SELOS Rentals will retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce agreements.
8. Changes to this Privacy Policy
SELOS Rentals reserves the right to update or modify this Privacy Policy from time to time. Any material changes will be communicated through the platform or other appropriate channels. Continued use of the platform following such updates constitutes acceptance of the revised Privacy Policy.
9. Contact Information
For questions, requests, or concerns regarding this Privacy Policy or the handling of personal data, users may contact SELOS Rentals through the official communication channels on our Contact page.